Full time Permanent

Internal Account Manager

Pertemps Black Country Perms

Tipton, DY4 0HD

£32000 - £34000 per annum

Posted: 26 August 2026 (3 weeks ago)

Closing date: 25 September 2026

Ref: 60752999

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About the Role

The Internal Account Manager position in Tipton is a permanent, full-time role paying between £32,000 and £34,000 annually, plus bonus. This office-based position involves taking ownership of an established customer portfolio. You will strengthen existing relationships, re-engage dormant accounts, and identify fresh prospects to drive sales growth. Daily duties include managing client accounts, building rapport, and spotting opportunities to expand business. This role suits a proactive professional with experience in internal sales or account management who enjoys developing customers and witnessing tangible results. Working from the Tipton office, you will manage a defined portfolio and contribute directly to commercial success.

Internal Account Manager
Salary: £32,000 - £34,000 + Bonus
Location: Tipton
Full-Time Office Based
Build relationships. Grow accounts. Uncover new opportunities.
Are you an experienced Internal Sales or Account Management professional who enjoys developing customers and spotting opportunities to grow business?
We're recruiting for an Internal Account Manager to take ownership of an established customer portfolio, strengthen relationships, re-engage accounts and identify new opportunities to increase sales.
This is a proactive role for someone who enjoys getting to know their customers, developing business and seeing the results of their work.
What you'll be doing:

Manage and develop a portfolio of customer accounts
Build strong customer relationships and identify opportunities to increase sales and account value
Make proactive outbound account management calls
Research existing customer groups to identify new branches, locations and opportunities to develop
Re-engage dormant and down-trading accounts to recover and grow business
Manage customer enquiries, quotations and follow-ups from initial contact through to completion
Identify opportunities for upselling and cross-selling, while maintaining accurate CRM records

What we're looking for:

Previous experience within B2B Internal Sales or Account Management
Proven ability to develop existing customer accounts and identify new sales opportunities
Confident making proactive outbound calls and building long-term customer relationships
Commercially minded with experience of upselling, cross-selling and growing customer spend
Comfortable working towards sales, account growth and activity-based targets
Highly organised with the ability to manage a large customer portfolio and multiple requirements
Confident using CRM systems to manage customer activity, opportunities and follow-ups

If you're commercially minded, enjoy developing customer relationships and want a role where you can genuinely influence the growth of your accounts, apply today to find out more.

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