Internal Account Manager

An established and growing interior design business is seeking a Internal Account Manager, This is an exciting opportunity for someone looking to step into a role within a supportive and ambitious team environment.OverviewWe are seeking a motivated and customer-focused Internal Account Manager to join our growing team. This is a client-facing role responsible for managing and developing existing customer accounts, building long-term relationships, and identifying opportunities to grow revenue within the business.The successful candidate will act as a key point of contact for customers, ensuring excellent service delivery while supporting sales growth through, product focuses, upselling, and cross-selling activities.Key Responsibilities Build and maintain strong relationships with existing customers Manage customer accounts and identify upselling and cross-selling opportunities Respond promptly to customer enquiries and resolve issues professionally Prepare quotations, contracts, and sales reports Coordinate with external sales teams, customer service, and operations departments Monitor account performance and customer satisfaction levels Maintain accurate customer records using Pipedrive CRM Identify opportunities to increase account value and customer retention Support the wider sales team in achieving business targetsSkills and Experience Required Previous experience in account management, sales, or customer relationship roles Excellent communication and ..... full job details .....