Internal Account Manager

Internal Account ManagerLocation: Rogerstone, NewportContract Type: Full-time PermanentHours: Monday - Friday, 37.5 hours per week Are you a commercially minded professional with experience in manufacturing and a passion for building strong customer relationships? We are seeking an Internal Account Manager to take ownership of key customer accounts, ensuring exceptional service delivery while driving sustainable growth and profitability. This role offers the opportunity to work at the heart of a dynamic, high-performance environment, collaborating with cross-functional teams to deliver outstanding results. The Role As the Internal Account Manager, you will act as the primary point of contact for your assigned customers, managing both operational and financial performance. You will be responsible for driving customer satisfaction, maintaining strong commercial performance, and identifying opportunities for business growth. Working closely with senior leadership, you will play a key role in aligning customer needs with business objectives, ensuring efficient delivery and long-term partnership success. Key ResponsibilitiesCustomer and Growth Management Lead a cross-functional, customer-focused team (8-12 people) to deliver excellent service Build and maintain strong, long-term customer relationships Identify and develop new business opportunities within existing accounts Use CRM and ERP systems to manage customer data and performance Financial and Commercial Performance ..... full job details .....