Internal Account Manager

Are you a confident communicator who enjoys building relationships and helping customers? We''re recruiting for an Internal Account Manager to join a growing and successful business based in Leeds. This is an excellent opportunity for someone with experience in customer service, account management, retail, hospitality, contact centres or other customer-facing roles who wants to build a long-term career in a commercial environment. You do not need an extensive sales background. We are looking for bright, motivated individuals who can communicate effectively, build rapport naturally and enjoy working with customers. The Opportunity You''ll be responsible for managing a portfolio of existing business customers, developing strong relationships and supporting them with their ongoing requirements. Working closely with colleagues across the business, you''ll play an important role in ensuring customers receive a first-class service while identifying opportunities to grow existing accounts. This is a varied position that combines customer service, relationship management and commercial awareness. Key Responsibilities Building and maintaining strong relationships with existing business customers Acting as a key point of contact for customer enquiries Preparing and following up quotations Supporting customers throughout the order process Proactively contacting customers by phone, email and online meetings Working with internal departments to ensure orders and projects run smoothly ..... full job details .....