Internal Account Executive
Are you passionate about delivering exceptional customer service and building strong client relationships? Do you thrive in a fast-paced environment where no two days are the same?We have an exciting opportunity for an Internal Account Executive to join our Customer Services team in Marlow.Acting as the main point of contact for our customers and mailing houses, you''ll play a key role in managing relationships, ensuring service excellence, customer retention, and operational success.Ideal for candidates with a strong B2B account management, client services, or relationship management background who enjoy managing a portfolio of customers and building long-term partnerships. You will be highly organised, proactive, and confident in managing multiple priorities while working collaboratively with internal teams to resolve queries and deliver excellent service.This is a varied role where you can make a real impact on customer satisfaction and business performance while continuing to develop your skills and experience.About the RoleAs an Internal Account Executive, you''ll develop strong relationships with customers and internal stakeholders, ensuring service levels are maintained and exceeded wherever possible. You''ll work closely with Sales, Operations, Transport, and Forecasting teams to deliver the highest standards of customer service.Key responsibilities include:Acting as the first point of contact for customer and mailing house enquiries.Building and maintaining strong ..... full job details .....
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