Interim Rent and Service Charge Manager

Are you an experienced Rent and Service Charge professional who understands the importance of balancing operational delivery with strategic oversight? Have you previously managed rent setting and service charge functions within a Housing Association environment? Do you enjoy reviewing legacy processes and introducing stronger controls, governance and policy frameworks?My client is a medium-sized Housing provider based in Birmingham currently seeking an Interim Rent and Service Charge Manager on an initial 3-month contract. Joining during a relatively stable point in the annual rent cycle, this role will focus on ensuring the function continues to operate smoothly whilst also reviewing and strengthening existing processes and controls.Managing a Service Charge Officer responsible for much of the day-to-day processing work, the successful candidate will take overall ownership of the organisation''s rent and service charge function. Key responsibilities include:Taking full responsibility for the setting and management of all rents and service chargesEnsuring all statutory notifications and resident communications are issued accurately and compliantlyReviewing existing rent and service charge policies, procedures and controlsIntroducing and embedding audit processes for leasehold schemesProviding strategic oversight and leadership to the function rather than purely operational processingSupporting and managing the Service Charge OfficerEnsuring the function continues to "tick ..... full job details .....