Interim Damp and Disrepair Manager
Elevate Projects are working in partership with our client, a local provider of affordable housing, to appoint an experieced Damp and Disrepair Manager on an ongoing temporary contract. This is a key interim leadership role focused on ensuring resident safety, regulatory compliance, service improvement and effective management of complex disrepair cases. Key Responsibilities: Lead and manage the damp, mould and disrepair process across the organisation. Oversee complex and high-risk disrepair cases, ensuring timely resolution and excellent resident communication. Manage specialist surveyors to deliver high-quality remedial works. Ensure compliance with relevant housing legislation, consumer standards and organisational policies. Work collaboratively with legal teams in relation to housing disrepair claims and pre-action protocols. Develop and monitor performance metrics, KPIs and service improvement plans. Support the delivery of resident-focused solutions and drive improvements in customer satisfaction. Provide operational leadership to technical officers, surveyors and support staff. Produce reports and updates for senior leadership teams. Ensure robust health and safety practices are maintained across all works. Requirements Proven experience managing damp, mould and housing disrepair services within social housing or local government. Strong understanding of housing legislation, repairs obligations and disrepair claims management. Experience managing contractors and ..... full job details .....
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