https://jobs.co.uk/job/interim-contract-senior-service-designer-hays-technology--64a6cbea-0c5b-496b-a7b9-54aa41b4a656 RSS feed for Interim / Contract - Senior Service Designer at Hays Technology. en-gb Fri, 16 Oct 2026 16:13:43 GMT https://jobs.co.uk/job/interim-contract-senior-service-designer-hays-technology--64a6cbea-0c5b-496b-a7b9-54aa41b4a656 https://jobs.co.uk/job/interim-contract-senior-service-designer-hays-technology--64a6cbea-0c5b-496b-a7b9-54aa41b4a656 Fri, 16 Oct 2026 11:53:34 GMT Location: City | Salary: 500.00-500.00 Daily | Type: Temporary | A leading UK Financial Services organisation is investing heavily in customer, digital and service transformation and is looking to appoint an experienced Senior Service Designer to help shape the future of its customer experience.This is an opportunity to join a transformation-focused environment where you''ll design and improve end-to-end services across digital, contact centre and branch channels. Working across business, technology and operational teams, you''ll take customer insight and strategic objectives and turn them into practical, accessible and measurable service improvements.What you''ll be doing:Designing end-to-end customer services and journeysCreating service blueprints, roadmaps and future-state service conceptsMapping customer and colleague experiences to identify pain points and opportunitiesFacilitating workshops and collaborating with senior stakeholders across Digital, Technology, Operations and Customer functionsUsing research, behavioural insight and data to inform service design decisionsSupporting the delivery and continuous improvement of servicesExploring opportunities to enhance services through automation, AI and digital capabilityWhat we''re looking ... Temporary