Interim 2nd Line IT Support Engineer

An exciting opportunity for an experienced 2nd Line IT Support Engineer to join a global organisation, providing both remote and on-site support across 3 core UK locations in the South Yorkshire region. The role will focus on end-user support, Microsoft technologies, endpoint management, incident resolution, and contributing to wider IT projects and continuous improvement initiatives.Client DetailsOur client is a well-established international organisation with operations across the UK and Europe. They are investing in their IT function and require an experienced IT Technician to support users across multiple sites, ensuring a high-quality service and seamless technology experience for employees.DescriptionReporting to the IT Services Manager, the Interim 2nd Line IT Support Engineer will be responsible for delivering technical support across the business and ensuring the effective operation of end-user technologies. Key responsibilities will include: Providing Level 2 remote and on-site support for users across multiple locations across South Yorkshire.Diagnosing and resolving hardware, software, Microsoft 365, network, endpoint and peripheral issues.Supporting and administering Active Directory, Microsoft Entra and Microsoft 365 environments.Managing incidents and service requests through the IT service management platform.Supporting laptops, desktops, mobile devices, printers, scanners and associated peripherals.Assisting with Windows 11, iOS and Android device enrolment, ..... full job details .....