Intensive Housing Management Coordinator

Intensive Housing Management Coordinator Location: Quay Foyer, Poole Salary: Vacancy Type: Permanent, Part Time (20 hours per week) Make a Real Difference Every Day Are you passionate about supporting people to live independently and thrive in their homes? We re looking for a dedicated and proactive Housing Management Coordinator to join our Supported Living team. In this rewarding role, you ll play a vital part in creating safe, well-managed environments where customers particularly young people and individuals with disabilities can build independence and feel truly at home. As a Housing Management Coordinator, you ll deliver high-quality housing management and frontline support services across our supported living schemes. You ll be at the heart of our services ensuring buildings are safe and well maintained, customer outcomes are front of mind, and individuals are supported to sustain their tenancies and reach their full potential. What You ll Be Doing Deliver day-to-day housing and building management across supported living schemes Carry out vital health and safety and compliance checks, including fire safety Support customers to maintain tenancies, build independence, and achieve positive outcomes Manage rent accounts, including income collection, direct debits, and supporting benefit claims Respond to customer queries, feedback, and complaints with a focus on excellent service Complete assessments, sign-ups, and tenancy processes for new and existing customers Work ..... full job details .....