Integration Support Technical Analyst

TransUnion''s Job Applicant Privacy Notice Team OverviewA small, dedicated team of integration experts, this team supports client evaluations of TransUnion API Solutions and provides integration support and technical consultancy services to both new and existing clients.The team also provides best-practice advice on the implementation and testing of TransUnion API Solutions, helping clients integrate effectively and go live as smoothly as possible.This role reports into the Head of UK Integration Support. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.Role Overview And Core ResponsibilitiesAct as the key point of contact for clients'' technical and business teams throughout the integration process, enabling clients to go live as soon as possible.Provide excellent customer service, helping position TransUnion ahead of competitors through ease of integration.Develop a strong technical understanding of how clients can be set up and configured to best meet their requirements.Troubleshoot API integration-related client queries to a high standard.Support product teams with product enhancements and new product initiatives.Build and maintain software development kits (SDKs) for TransUnion API Solutions.Assist sales teams with responses to tenders and RFIs, as well as delivering technical presentations to prospective clients as part of pre-sales ..... full job details .....