Integrated Concept Solutions (ICS) Manager

ICS Manager UK and Ireland Healthcare Diagnostics Are you an experienced haematology and coagulation specialist with a strong understanding of pathology diagnostics, tenders and customer solutions? We are looking for an ICS Manager to lead a specialist team supporting the delivery of major diagnostic solutions across the UK and Ireland. This is a senior role sitting at the heart of technical, clinical and commercial activity, working closely with customers, pathology networks, sales teams, product teams and partner organisations. About the role You will lead the ICS team throughout the customer and tender lifecycle, from early engagement with pathology networks through to formal tenders and technical proposals. A key part of the role is getting involved well before a tender begins, understanding customer requirements, visiting laboratories, assessing workflows and helping demonstrate how diagnostic solutions can improve efficiency and patient services. You will also oversee customer demonstrations, presentations, workflow assessments, exhibitions and post-tender reviews, ensuring the team continually improves the quality of its technical and commercial support. Alongside the customer-facing element, you will play an important role in product lifecycle management, supporting new product launches, product developments and product retirement, and ensuring product information is effectively communicated to customers and internal teams. You will also lead, coach and develop the ..... full job details .....