Insurance Officer

37 hours per week £26,824 to £29,540 pa pro rata for hours worked Permanent Location Stevenage / Hybrid About the role This is a varied and hands-on role supporting the day-to-day administration of insurance claims. You ll be responsible for setting up new claims, carrying out initial investigations, and gathering the information needed for decision-making. You ll work closely with internal teams as well as external contacts including insurers, solicitors and members of the public, ensuring claims are handled accurately and within required timescales About you • Setting up and processing new insurance claims across different policy areas • Carrying out initial investigations and gathering relevant information • Liaising with internal services, insurers, solicitors and claimants • Maintaining accurate records across databases and financial systems • Monitoring deadlines and following up on outstanding information Our benefits • Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants • Flexible working: Available upon request, subject to operational requirements. • Part time and Job share opportunities: All our full-time vacancies are open to job share unless otherwise stated. • Leave: A variety of different types of paid and unpaid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave. • Holidays: 25 days holiday rising to 31 days ..... full job details .....