Insurance Officer

Senior Claims Handler / Insurance Officer
Location: Hybrid (Remote with 2 days per month in the Solihull office)
Contract: 3–6 months (Temporary, with potential to become permanent)
Rate: £250–£260/day — flexible for the right candidate
Start Date: ASAP
 
We are currently seeking an experienced Senior Claims Handler / Insurance Officer to join their Insurance Team. This is an excellent opportunity to take on a key role within a public sector environment, overseeing insurance claims and supporting the day-to-day management of the Council’s insurance programme.
 
Key Responsibilities:

• Manage your own caseload of insurance claims, primarily personal injury and third-party property claims (Public and Employers Liability)
• Supervise and provide first-line management to a small claims team
• Deputise for the Insurance Manager when required
• Liaise with insurers, brokers, solicitors, and internal departments
• Ensure compliance with civil procedure rules in all aspects of claims handling
• Represent in court where necessary and conduct site visits
• Support the procurement, renewal, and administration of the Council’s insurance programme
• Provide advice to staff on existing insurance policies
• Assist in handling Freedom of Information requests and producing management information
• Maintain accurate records using systems such as Evo or JCAD LACHS

Candidate Profile:

• Proven experience in insurance and claims handling within a local authority or public sector organisation
• Strong understanding of civil procedures and relevant insurance legislation
• Background in managing public and employers liability claims
• Experience advising internal stakeholders on insurance coverage and liability
• Comfortable working independently and leading a small team
• Familiar with insurance systems such as Evo or JCAD LACHS

Additional Information:

• Flexible working arrangements: mostly remote, with only two in-office days per month required
• Open to candidates interested in temporary-to-permanent opportunities
• Candidates at all levels of insurance experience will be considered, except managerial level
• Rate is flexible depending on experience
• To express interest or request more information, please get in touch today.
• Let me know if you''d like to tailor this for email format or adapt it for a specific platform.

To find out more information please contact Lily at (url removed)
 
Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.

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