Insurance and Claims Officer

Insurance and Claims OfficerLocation: Finance Department, Job Type: Full-time, Temporary Hourly Rate: £15 -£16.36 (experience dependant)Join our client''s dynamic team as an Insurance and Claims Officer within the Risk Management and Insurance Services division. This pivotal role focuses on investigating and recommending actions on insurance claims against the council, particularly those that are disputed or possibly fraudulent. The ideal candidate will guide employees and business units on insurance matters, negotiate with insurers, and handle claims with professionalism and tact.Day-to-day of the role:Progress and record information on an allocated caseload of insurance claims against the council, including investigating potential fraud cases.Determine liability by reviewing and investigating cases and evidence provided.Work closely with council department staff on cases affecting them.Meet, interview, and negotiate with claimants and their legal or other representatives.Recommend and prepare cases to be challenged in court, including injury compensation.Instruct Loss Adjusters where necessary.Identify and propose actions to reduce incidents or procedural changes to enhance team effectiveness.Arrange site meetings to determine circumstances surrounding specific incidents.Perform other miscellaneous tasks associated with the role.Required Skills and Qualifications:Good level of English language communication skills for face-to-face interactions, telephone communication, and ..... full job details .....