Insurance Advisor - Customer Service

Insurance Advisor Call Handler Customer Service 26-30k Fully dependent on previous experience. Are you passionate about helping people and delivering exceptional customer service? Do you want to build a career in the insurance industry with a supportive, ethical, and customer-focused company? If so, our client is looking for YOU! Insurance expertise is desirable however if you come from a corporate Customer Service background they can train you to do the rest. About the Role an Insurance Advisor Call Handler Customer Service As an Insurance Advisor, you ll be the first point of contact for customers, providing tailored insurance advice and solutions that meet their unique needs. You ll play a vital role in supporting their business goals while maintaining the highest standards of service, professionalism, and compliance. What You ll Bring: GCSE-level education or above Experience in insurance or a strong desire to learn (they provide full training!) Confident IT skills Microsoft Office, email, internet Strong communication, persuasion, and problem-solving skills A passion for excellent customer care Key Responsibilities of the Insurance Advisor Call Handler Customer Service Advise on and sell a range of insurance products Identify potential sales opportunities from customer interactions Ensure documentation and compliance are accurate and up to date Uphold FCA guidelines and ethical standards Maintain customer records with complete confidentiality (GDPR compliance) Why ..... full job details .....