Installations Planning Analyst

Exciting new opportunity in our Installations Planning team. You''ll support the planning and delivery of IT installations across our depots and offices, while also helping manage network issues and service requests to keep everything running smoothly.What you''ll be doingPlanning and coordinating IT installation projects across 900+ depots and central sitesSupporting delivery of 100+ projects annually (new depots, relocations, and refits)Managing incidents and service requests for depot networks and telephony, ensuring SLAs are metCoordinating with internal stakeholders and third-party suppliers/engineers to deliver projects on timeProviding technical support and guidance to engineers during installationsMonitoring and managing stock levels and equipment to support project deliveryIdentifying opportunities to improve or automate processes to enhance efficiencyWhat we need from youExperience within IT, networking, or telecommunications environmentsStrong ability to coordinate multiple projects and stakeholdersExperience managing or working with third-party suppliers/engineersGood understanding of IT infrastructure, cabling and installation environmentsKnowledge of ITIL principles and service management processesStrong communication skills with the ability to work cross-functionallyConfident using MS Office and management toolsA proactive, organised and self-motivated approach to problem solvingWhat we can offer youCompetitive salary and annual company bonusExcellent pension ..... full job details .....