Installation Planner

Howdens is looking for an installation planner to join our team based at our manufacturing site in Normanton, West Yorkshire, where we produce and manufacture bespoke stone worktops. This is an exciting opportunity that will contribute to our continued success, enable us to deliver our forecasted growth, and extend our service to our customers. Reporting to the Planning Team Leader, you will be the main point of contact for the bookings of templates, installations, and visits. You will be responsible for the day-to-day coordination of all field-based activities and creating production plans, working within our SLA''s. Location Normanton (On-site) Contract Type Full-Time - Permanent Shift Monday - Friday, one week 9am-5 pm, one week 8am-4pm Hiring Manager Planning Team Leader What you will be doing as an Installation Planner: Responsible for the coordination of all field-based activities, including managing the sub-contractor''s diary and assisting with allocating and confirming times with the installations team and customers Booking templates, installations, remakes and remedials Assist with allocating collection times for the installation teams Managing the planning inbox and dealing with customer queries in a timely and professional manner What do you need to qualify for the Installation Planner: The ability to communicate across different levels within the business and remain calm under pressure Able to work collaboratively as part of the wider customer ..... full job details .....