Installation Coordinator

Installation CoordinatorOld Trafford, Office Based Full-Time (37.5 hours; 8:45am to 5:50pm on Monday Thursday with 1 hour lunch and 2 x 15 min break, and 8:45am to 5pm on Friday with 30 min lunch and 2 x 15 min break) £28,000 per yearDo you enjoy keeping things organised, coordinating people, and delivering great customer serviceCrystal Ball is a Multi Award Winning vehicle tracking and lone worker service provider based in Old Trafford. We serve a growing customer base across all business sectors, from SMEs to enterprise businesses and local government, throughout the UK.What s in it for you:Competitive salary of £28,000 per year.20 days holiday plus 8 UK bank holidays, plus 1 extra day per year of service (up to 25 days).Company pension and private medical insurance.Casual dress code and on-site parking.Join a vibrant, close-knit, and established team with direct access to our Operations Director.Are you the right person for the job:Excellent communicator with a professional telephone manner.Enthusiastic, polite, and self-motivated.Highly organised with attention to detail.IT literate and a team player.Experience in scheduling / planning is helpful but not essential full training provided.A strong desire to deliver first-class customer service.What will your role look like:Efficiently schedule and dispatch Engineers to customer sites.Monitor Engineer activity and progress.Manage incoming phone calls, emails, and support tickets within agreed SLAs.Process orders and close ..... full job details .....