Installation & Operations Coordinator

Our client, an established and growing company within the interiors and construction sector is seeking a highly organised, proactive, and confident individual to join the team in a pivotal operational role.

As Installation Coordinator / Account Manager, you will serve as the key point of contact between clients, suppliers, installation teams, and internal departments, ensuring projects are delivered efficiently, professionally, and to a high standard.

This role involves managing the full lifecycle of installations, including quoting, scheduling, team coordination, job preparation, client liaison, and post-installation review. It is ideally suited to someone who thrives in a fast-paced environment and enjoys problem-solving, planning, and operational oversight.

Shift:

• Monday to Friday
• 09:00am to 17:00pm

Pay:

• £40,000 to £50,000 per annum (DOE)

Key Responsibilities

• Manage the complete installation process from initial quote through to project completion

• Liaise with clients, kitchen suppliers (e.g. Howdens, Wren), fabricators, and installation teams

• Allocate team members to jobs based on skills, availability, and project requirements

• Coordinate and schedule templating, delivery, and installation appointments

• Prepare and manage quotations, raise invoices, and compile job packs

• Monitor Right First Time (RFT) performance and maintain quality records

• Support the achievement of RFT targets through feedback and process improvement

• Arrange vehicle servicing and maintenance for the company fleet

• Ensure all installation teams adhere to Health & Safety standards

• Meet service level agreements and maintain high levels of client satisfaction

• Collaborate with design and project teams to plan installation timelines

• Maintain accurate internal records and scheduling systems

• Deliver outstanding customer service and manage issues proactively

About You

• Experience in coordination, operations, or project management (ideally within construction or interiors)

• Strong planning and organisational abilities with excellent attention to detail

• Confident communicator with strong interpersonal skills

• Comfortable working with both internal teams and external partners

• Solution-oriented mindset and proactive approach to problem-solving

• Proficient in spreadsheets, scheduling software, and data tracking tools

• Knowledge of Health & Safety practices relevant to site-based work

What’s on Offer

• A key operational role within a busy and expanding business

• Supportive and collaborative team culture

• Involvement in high-end and bespoke projects

• Opportunity to influence operational processes and performance outcomes

• Career progression potential as the company continues to grow

Aligra have been established since 2007 and have since implemented supply partnerships with a number of the UK’s leading logistics companies. Whilst we work across all industries, we specialise in recruitment and talent management for the Accountancy & Finance, Professional & Executive, Automotive and Transport & Logistics sectors.