Insight Analyst (Housing)

Insight Analyst (Housing) Widnes (Hybrid Working) £38,736 per annum plus benefits Permanent, Full Time Are you an analytical thinker who loves getting underneath the data to understand what s really happening and why? We re looking for an Insight Analyst to join a small, fast-paced team where your work will have real visibility and impact. This isn t a role where you ll simply produce reports and dashboards. You ll turn complex customer and operational data into clear, meaningful insight, identifying trends, uncovering root causes and helping stakeholders understand what actions they should take as a result. As part of a small and collaborative team, you ll sometimes need to wear more than one hat. We re looking for someone who is naturally curious, confident in their thinking and comfortable constructively challenging assumptions. You''ll have the opportunity to work with a broad range of data, develop your insight skills and see your analysis directly influence decisions and service improvements. This is a hybrid role. You ll be expected to work from the office quite a bit during your initial training period to help you get fully up to speed. Following your training, you ll typically attend the office on average twice a week. What we''re looking for We re looking for someone with experience in an analytical, insight or similar data-focused role. You''ll ideally have: Strong analytical and critical-thinking skills Experience within Customer Experience, customer insight ..... full job details .....