Inside Sales Executive

Inside Sales Executive

Division: Siemens Electrium Sales Ltd (ESL)

Location: This is a hybrid position with a requirement to work from the Hindley Green office 2-3 days each week.

Are you experienced in building customer relationships via telephone, email, and other digital channels? We''d love to hear from you.

Electrium is one of the UK''s leading manufacturers of electrical installation products, proudly home to trusted brands including Wylex and Crabtree. As part of Siemens, a global technology leader driving innovation in electrification, automation and digitalisation, we combine the agility of a specialist electrical manufacturer with the strength, investment and vision of a world-renowned organisation.

In this position, you''ll build and develop relationships with electrical wholesale customers across the UK. Working as part of the Sales team, you''ll engage with customers via telephone, email and virtual meetings, helping to identify opportunities, promote products and campaigns, and support the growth of existing accounts. Whether you''re already working in sales, customer service, account management or another customer-facing role, this is a great opportunity to develop your commercial skills and build a rewarding career within a global organisation.

Key Responsibilities

• Build and maintain positive relationships with a portfolio of electrical wholesale customers.
• Proactively engage with customers via telephone, email and virtual meetings to understand their requirements and identify opportunities.
• Promote products, services and sales campaigns to increase customer engagement and product penetration.
• Support the growth and development of existing customer accounts through effective account management.
• Identify dormant or underperforming accounts and help implement plans to re-engage customers.
• Support the onboarding of new customers and contribute to account development activities.
• Work closely with Account Managers and Business Development Managers to support wider sales objectives.
• Maintain accurate customer records and monitor account activity to identify opportunities for growth.
• Contribute towards achieving individual sales targets and supporting profitable business growth.

• Experience in a telesales, inside sales or account management.
• Proven experience building and developing customer relationships via telephone, email, virtual meetings, and other digital channels.
• The ability to influence, negotiate and identify sales opportunities.
• A positive and customer-focused approach.
• Strong interpersonal skills and the ability to build rapport with customers.
• Good organisational skills and the ability to manage multiple priorities.

• Knowledge of electrical products, applications or the electrical wholesale market.
• A growth mindset and willingness to learn and develop.
• A driven, self-motivated approach with a desire to achieve results.
• A collaborative attitude and ability to work effectively as part of a team.

• Performance-Based Bonus
• Pension Plan: Secure your future with our generous pension scheme, with employer contributions up to 10%.
• Time Off: Recharge and rejuvenate with 26 days of annual leave (plus bank holidays), and the option to buy or sell an additional 5 days!