Infrastructure/Solutions Engineer

Infrastructure Engineer (L2 / L3)London Hybrid Working£35,000-£45,000 + BenefitsWe''re currently partnering with a growing Managed Services Provider that supports over 100 businesses and 5,000+ users across the creative and professional services sectors.Due to continued growth, they''re looking to hire an experienced Infrastructure Engineer (Level 2 / Level 3) to join their technical operations team.This is an excellent opportunity for an engineer who enjoys a mix of escalations, infrastructure support, cloud technologies, and project delivery within a fast-paced MSP environment.The RoleYou''ll work across a broad client base, supporting and improving modern IT environments while acting as a key escalation point for complex technical issues.The position offers exposure to infrastructure projects, Microsoft cloud technologies, virtualisation, and client-facing engineering work.Key ResponsibilitiesProviding 2nd / 3rd line technical support across client environmentsActing as an escalation point for infrastructure and networking issuesSupporting and maintaining:Windows Server environmentsActive DirectoryHyper-V infrastructureMicrosoft 365Managing backup and disaster recovery solutions including VeeamAssisting with infrastructure projects including:MigrationsUpgradesVirtualisation deploymentsCloud implementationsSupporting technologies such as:IntuneTeamsMimecastWorking directly with clients both remotely and onsiteSkills and Experience RequiredPrevious experience within an IT ..... full job details .....