Infrastructure Support Analyst

Infrastructure Support AnalystTiverton, EX16. Hours: Monday to Friday, 9:00am 5:00pm (35 hours per week) Salary: £30,000 - £32,000 OverviewAn experienced Infrastructure Analyst is required to join a collaborative IT team supporting a business-wide technology transformation. The organisation is focused on modernising its IT estate, adopting cloud-first and modern workplace technologies, and continuously improving its infrastructure and service delivery.This is an excellent opportunity for a hands-on infrastructure professional to contribute to both BAU support and strategic IT improvement initiatives within a forward-thinking environment. Key Responsibilities Support the modernisation and ongoing improvement of all IT systems and infrastructureMonitor, maintain, and ensure the stability and performance of infrastructure environmentsAssist the IT Service Desk with escalations and infrastructure-related queriesAnalyse existing systems and recommend improvements aligned with modern best practicesCarry out regular patching, upgrades, and preventive maintenance activitiesSupport end-user device configuration, including new hardware setup and policy/compliance managementProvide clear, business-focused technical input and guidance where requiredProduce and maintain technical documentation for both end users and support teamsContribute to the organisation s wider IT strategy and transformation initiatives Key Skills and Experience Required Strong knowledge of networking principles, ..... full job details .....