Infrastructure Specialist

Infrastructure SpecialistLocation: Head Office - DidsburySalary: circa £43,000You''ll be responsible for monitoring, maintaining and improving IT systems within Great Places Housing Group. Working as part of the infrastructure team you''ll need strong technical skills to enable the delivery of new network and infrastructure projects alongside proven diagnostic skills to enable prompt investigation and resolution of any system issues.What you''ll be doing:• Support the optimisation of cloud and on-prem infrastructure, including Azure, Microsoft 365, Intune/Endpoint Manager, Azure Virtual Desktop, virtualisation platforms, storage, networking, and backup systems.• Own and resolve technical incidents and service requests, investigating root causes across complex cloud and hybrid environments and implementing long-term fixes.• Maintain system health and security through timely patching, change control, configuration management, and adherence to organisational security frameworks.• Troubleshoot Azure services and integrations, covering virtual machines, networking, identity (Azure AD), resource configuration, hybrid setups, and AVD performance and profile issues.• Support Microsoft 365 services, including Exchange Online/on-prem, Teams, SharePoint, OneDrive, licensing, mail flow, hybrid configuration, and directory synchronisation.• Administer and troubleshoot Intune/Endpoint Manager, including enrolment, configuration profiles, compliance, application deployment, Autopilot, and ..... full job details .....