Infrastructure Engineer

Department: Information Technology About the role: The Institute of Ismaili Studies (IIS) is seeking an experienced and highly skilled Infrastructure Engineer to provide technical infrastructure support across the Aga Khan Centre (AKC). Reporting to the IT Operations Manager, the postholder will act as a key technical expert and escalation point for complex infrastructure, systems, and technology-related matters. The role will manage and develop the AKC''s technical infrastructure, including servers, networks, cloud services, security, audio-visual systems, and educational technologies. The Infrastructure Engineer will also act as a technical consultant on projects, undertake horizon scanning and strategic technology planning, and work closely with the wider IT team and users across the organisation to deliver reliable, secure, and user-focused technology solutions. This is an exciting opportunity for an experienced IT infrastructure professional to take a leading technical role within a diverse and internationally focused academic environment. What we''re looking for: Relevant IT systems qualifications, such as Azure or ITIL. Strong knowledge of operating systems, network protocols, servers, networking, cloud services, and security. Experience providing advanced technical support and acting as an escalation point for complex issues. Experience of technical consultancy, horizon scanning, and strategic technology planning. Strong problem-solving, organisational, and ..... full job details .....