Infrastructure Engineer

Contract Infrastructure EngineerRole: Infrastructure EngineerContract Length: 3 MonthsLocation: BasingstokeOn Site Requirements: HybridFull time working Monday to FridayOverviewWe''re looking for an Infrastructure Engineer to join my client based in Basingstoke. This is a varied, hands-on role combining BAU support, infrastructure management, and modern workplace project delivery. The role requires a trusted engineer who can work across on-premise infrastructure, cloud services, and customer-facing technical delivery.Key Responsibilities- Act as the 2nd/3rd line escalation point for complex technical issues.- Support and maintain on-premise infrastructure, including servers, networks, and data centre environments.- Work closely with 1st line support to resolve tickets, provide guidance, and ensure smooth handovers.- Troubleshoot and resolve customer issues across a wide range of systems and applications.- Manage older or inherited cases, ensuring timely resolution and excellent communication.- Liaise directly with customers, providing clear communication and technical reassurance.Skills and Experience- Strong background in 2nd/3rd line support within an infrastructure-focused role.- Experience with Windows Server, Active Directory, Azure AD, M365, and Intune.- Understanding of data centre environments, networking fundamentals, and security best practice.- Ability to manage both BAU workload and projectbased tasks.- Confident working directly with customers and handling ..... full job details .....