Infrastructure Engineer

Overview

An opportunity has arisen for an

Infrastructure Engineer

to join the Enterprise Infrastructure Servicesteam.This role will be based in our

London

office.

Please only apply if you have the right to work in UK.Responsibilities

The role will report to the Senior Director, Datacentre Architecture.Key Responsibilities:To deliver, support and troubleshoot the Groupe IT platforms whilst working effectively with your colleagues and the wider business within an ITIL framework. Act as an escalation for the support teams both in the UK and internationally. To proactively support the installation, configuration and monitoring of the environment to ensure the platform remains available, stable and optimally maintained, in line with SLA and KPIs.Design, install, configure and maintain existing and new infrastructure platforms and any appropriate dependencies to the highest standards possible and in a timely manner.Work closely with the project teams, ensuring work packages are delivered on time and to a high standard.Propose technically and commercially sound recommendations to aid the continuous improvement of the environment.Ensure requests and incidents are managed effectively and within SLA.Manage multiple tasks, incidents and project work effectively under pressure and within given deadlines.Ensure documentation is created and accurately maintained following Groupe standards, to ensure it remains relevant and always up to date.Qualifications

Key Competencies:Knowledge Requirements:You will be expected to have a strong working knowledge of and background in the following technologies, gained over several years in current/previous IT roles.Windows Server administration and management 2022 - 2025 (Microsoft advanced level certification required)Windows 2025 Hyper-V virtualisation and clustering (Microsoft advanced/architect level certification required)VMWare vSphere/vCenter managementLinux server administration (RedHat/SLES)Enterprise Server/Storage hardware configuration (Dell/HP)TCP/IP networking fundamentals (addressing, routing, DNS)Ethernet and Fibre network and storage cabling/patchingEnterprise Backup and DR technologies (Veeam)ISO27001 ISMS experience desirableSkill Requirements:You will be expected to have the ability to:Provide technical leadership within a managed project framework across multiple IT projectsProduce clear and effective documentation of new system deploymentsEffectively manage multiple tasks, issues and requests concurrently, ensuring tasks are completed within agreed time scalesCommunicate effectively with colleagues and senior management to ensure issues are escalated appropriatelyRespond to issues in a controlled and professional mannerPro-actively and effectively share technical knowledge with colleaguesPersonal Requirements:You will be expected to:Act discreetly when around, or having access to, sensitive or confidential informationAct as a role model to the IT support teams and junior colleaguesFollow all company and IT policies and proceduresBe a highly effective, reliable and conscientious team memberWork diligently on tasks in a timely fashionAdditional information

We offer a

hybrid working

pattern of 3 days in the office and 2 days at home. Our main office is located at the iconic Television Centre (TVC) at White City, London.We are a

Disability Confident Employer

and are committed to providing a fair assessment process and are happy to discuss and explore reasonable adjustments during the hiring process. Publicis Groupe UK fosters an inclusive environment through our inspirational

Employee Action Groups

(EAGs).We have a comprehensive

benefits

offering. Our full health and lifestyle benefits package will be shared with you when you join us. In addition to key benefits like Pension, Life Assurance, Income Protection and Private Medical, some of our other benefits are:Annual Leave

(25 days plus 8 bank holidays), increasing after 5 years, by 1 day per additional service up to 30 days.

Birthday Day Off

that can be used in your birthday month and the opportunity to

Buy or Sell Holiday

at the start on each year.Flexible Bank Holidays,

you can switch the 2 Easter bank holidays for other days of your choosing Reflection Days

for time away from work to focus on what works best for you.Work your World , after completion of one year, you have the opportunity to work anywhere in the world, where there is a Publicis Groupe office, for up to 6 weeks a year.Help@Hand,

our lifestyle and wellbeing app that supports you and your family; 24/7 Helpline, Remote GPs, Medical or 2nd Opinion, Mental Health and Wellbeing, Physiotherapy, 1-2-1 Lifestyle Coaching, Nutritional Consultations, Savings and Discounts and lots more.Inclusive Policies

to support you and your family including enhanced Family Leave, Disability, Carers, Transitioning at Work, Flexible Working, Menopause.Local discounts,

restaurants and retailers in Westfield White City.

Onsite Café

with complimentary breakfast, a subsidised lunch menu, and an in-house ..... full job details .....