Infrastructure Engineer

1st Step Solutions are supporting an MandE Contractor who have an opportunity for a on a Infrastructure Engineer on a Permanent basis based in London Barbican. Hybrid model of work - 3 days in the office and 2 days at home.Role overview:The Infrastructure Engineer plays a key role in supporting the organisation''s IT strategy and digital transformation objectives. This position is central to driving the adoption of modern technologies while ensuring infrastructure remains secure, resilient, and aligned with business goals. The role requires a proactive approach to technology trends and continuous improvement across the IT estate. Key Duties: Configure, monitor, and maintain network infrastructure and ensure network security. Support, administer, and assist in the development of server and user infrastructure, including virtualisation technologies. Oversee software across servers and user devices. Maintain compliance with the internal Approved Software List. Administer ERP systems. Monitor and maintain the Microsoft cloud environment. Manage Helpdesk tickets, escalate where needed, and ensure SLA compliance. Conduct root cause analysis and implement solutions. Deliver planned and ad-hoc IT projects within established frameworks. Create and maintain all IT documentation. Administer security tools and maintain governance, risk, and compliance standards. Improve security posture, using tools such as Microsoft Secure Score. Support implementation of business process improvements. ..... full job details .....