Information Hub Supervisor

Information Hub SupervisorClosing Date: 29/09/2025Location: BristolSalary: £26,520 - £32,240At BIMM University, we''re more than just an educational institution - we''re a vibrant community dedicated to nurturing creativity and empowering students to reach their full potential. With campuses across the UK, Ireland, and Germany, we offer a diverse range of courses in modern music, performing arts, filmmaking and creative technology. Our commitment to excellence in creative arts education sets us apart, providing students with the knowledge, skills, and opportunities they need to succeed in their chosen fields. About the RoleAs Information Hub Supervisor at BIMM University, you ll play a key role in delivering a high-quality, first-line service for students and staff. Managing the Information Hub, you ll ensure it operates as a one-stop shop for all campus queries, providing an exceptional level of customer service. You ll also oversee a team of Information Hub Assistants, ensuring they have the tools and knowledge to support the university community effectively. What You''ll Do:Manage the Information Hub, ensuring it is staffed and operating efficiently to support students in person, via phone and by email.Act as the key liaison between students and on-campus departments, ensuring accurate and up-to-date information is readily available.Supervise and support a team of Information Hub Assistants, equipping them to deliver an outstanding student experience.Oversee ..... full job details .....