Industry Operations Advisor

Salary Details: £25,150 to £28,000 DoE +£2,500 OTE Per Annum About The Role Ecotricity is looking for a Industry Operations (Half Hourly) Expert to join our team on a full-time basis. The successful candidate will be responsible for providing ongoing technical and operational support within the Half Hourly Operations Team and wider business, being a ''go to'' person for Half Hourly industry data exceptions and supporting Half Hourly industry processes. You will be required to work closely with the CRMs in the Commercial team to resolve customer exceptions preventing settlement performance in a timely manner, while continuously developing your knowledge to support the wider business strategy.The Half Hourly Industry Operations Expert will remain up to date on all Half Hourly industry changes, processes and system developments and will work with their peers to ensure these are as efficient and successful as possible.By working at an MPXN level, you will be responsible for improving and maintaining Half Hourly industry data integrity. This will include updating all documentation where appropriate, as well as assisting the Team Leader with change management across the team and wider business.The department is responsible for ensuring a high standard of data integrity across all industry databases and our internal systems. This is done by resolving incoming data exceptions in line with industry regulations and BSC settlement code. Core responsibilities: Resolve Half Hourly ..... full job details .....