Independent Living Manager

JOB DESCRIPTIONThe Guinness Partnership are seeking a mission-driven Independent Living Manager to manage our housing support services across Manchester and Cheshire. Reporting to the Head of Independent Living, you will be responsible for overseeing and monitoring the delivery of intensive housing management services for older people, whilst managing a team of Independent Living Advisors working on site. You will be part of a team with other Independent Living Managers who fulfil the same role in locations across the UK. Flexibility is key, as we require someone comfortable with agile working, able to travel between various schemes across the North West. Key responsibilities Team management: You will manage and develop a team of Independent Living Advisors, ensuring they provide a high-quality, responsive and person-centred service that meets the needs of our residents. Performance and reporting: You will monitor the service against key performance indicators and produce monthly written progress reports. Team development: You will train and develop a strong staff team, motivating them to embrace the Guinness service style and manage any performance issues as required. Stakeholder engagement: You will work closely with key agencies and local businesses to positively promote the aims of the service and encourage support from partners in the community where appropriate. Resident satisfaction: You will be a great relationship builder to ensure our residents receive the ..... full job details .....