Independent Living Advisor Frome

Independent Living Advisor Location: Frome, Somerset Hourly rate: 14.87 PAYE Contract Type: 3 months (possibility of extension) Hours: 28 hours per week (To be agreed with manager)Overview We are working with a social housing provider to recruit a passionate and knowledgeable Independent Living Advisor to support older residents within a sheltered housing environment. This role is focused on delivering high-quality tenancy support, promoting independence, and ensuring the safety and smooth day-to-day running of the scheme. Role Purpose The postholder will provide effective housing management and customer service to older residents, supporting them with tenancy-related matters, day-to-day queries, and low-level emergencies. The role also involves coordinating Domestic Technicians, overseeing service delivery standards, and ensuring compliance with health and safety requirements.Key ResponsibilitiesBuild positive relationships with residents, delivering a warm, responsive, and customer-focused serviceSupport prospective residents with viewings and assist new tenants in settling into their homesProvide guidance on tenancy agreements, rights, and responsibilitiesConduct regular health and safety checks, inspections, and risk assessments across the schemeMonitor and manage contractor performance (e.g. cleaning, grounds maintenance, laundry services)Carry out health and safety checks including site inspections, risk assessments, communal areas and liftsMaintain accurate and ..... full job details .....