https://jobs.co.uk/job/income-support-officer-pertemps-london--10a54da3-fa01-454d-945d-2a9a18ce1b40 RSS feed for Income Support Officer at Pertemps London. en-gb Tue, 26 May 2026 19:04:43 GMT https://jobs.co.uk/job/income-support-officer-pertemps-london--10a54da3-fa01-454d-945d-2a9a18ce1b40 https://jobs.co.uk/job/income-support-officer-pertemps-london--10a54da3-fa01-454d-945d-2a9a18ce1b40 Tue, 26 May 2026 16:04:05 GMT Location: London | Salary: £23.94 - £30 per hour | Type: Full time, Temporary, Hybrid remote | Rental Income Support Officer Location:  London Working pattern:  Hybrid, 2–3 days on site Contract:  3 months initially Rate:  £23.94 per hour PAYE /  £30 umbrella An exciting opportunity has arisen for an experienced  Rental Income Support Officer  to join a busy local authority team. This role is focused on maximising rental income, reducing arrears and supporting residents to sustain their tenancies. You will manage a patch of rent accounts and take a proactive approach to income recovery through early intervention, resident engagement and effective case management. Working in a commercially focused environment, you will balance strong income collection with excellent customer care. Responsibilities Manage a patch of rent accounts and act as the first point of contact for rent-related queries. Take early action on arrears through phone calls, home visits and case follow-up. Negotiate and monitor affordable repayment agreements. Draft clear, tailored correspondence to residents. Prepare cases for court officers and support possession and stay hearings. Attend evictions where required. Work with tenancy teams, welfare benefit officers, debt advice agencies and soci... Full time, Temporary, Hybrid remote