https://jobs.co.uk/job/income-recovery-officer-greatwell-homes--7d4f717b-2fc5-41d3-b93f-e819321c16e7 RSS feed for Income Recovery Officer at GreatWell Homes. en-gb Tue, 29 Sep 2026 22:18:17 GMT https://jobs.co.uk/job/income-recovery-officer-greatwell-homes--7d4f717b-2fc5-41d3-b93f-e819321c16e7 https://jobs.co.uk/job/income-recovery-officer-greatwell-homes--7d4f717b-2fc5-41d3-b93f-e819321c16e7 Mon, 28 Sep 2026 23:00:00 GMT Location: Wellingborough | Salary: £36526/annum | Type: Permanent | Income Recovery Officer Northamptonshire -36,526.00 + -1,657 Essential Car Payment Join Our High-Performing Income Recovery Team- We have an exciting opportunity for an experienced Income Recovery Officer to join our successful and high-performing team.- At Greatwell Homes, you''ll play a key role in maximising rental income while supporting customers to sustain their tenancies. We are looking for a motivated professional who can demonstrate a balance of empathy and enforcement, ensuring rent arrears are managed effectively, fairly and in line with legislation, policy and procedure.- About the Role- As an Income Recovery Officer, you will manage a caseload of current tenant rent accounts, taking a proactive approach to preventing and reducing arrears. You will work closely with customers to understand their circumstances, provide advice and support, and take appropriate enforcement action where necessary.- You will be responsible for managing cases throughout the arrears recovery process, from early intervention through to legal action, ensuring compliance with all relevant legislation, including Pre-Action Protocol requirements.- Key Responsibilit... Permanent