Income Recovery Assistant

Contract Income Recovery Assistant - Littlehampton Futures Recruitment Services Ltd is excited to be partnering with a local government organisation to find a dedicated Contract Income Recovery Assistant. This is an excellent opportunity for an experienced administrator with a background in local authority income recovery, particularly in managing arrears and engaging with tenants through letters and phone calls. If you re a proactive communicator with knowledge of housing debt recovery processes, we d love to hear from you. This 6-month contract offers a chance to contribute to vital community services while enhancing your career in local government finance operations. What we re looking for: Experience working in local government, ideally in arrears or income recovery roles. Familiarity with Civica CX, specifically the arrears module. Strong communication skills, with experience in sending letters and making phone calls. Ability to work 2-3 days per week in an office environment based in Littlehampton. Immediate availability for this contract position. Role responsibilities include: Managing a portfolio of low-level tenant arrears accounts (under £1000). Processing arrear accounts daily by sending letters, making phone calls, and emailing tenants or relevant parties. Advancing cases through the income recovery process, including reminders and issuing formal notices. Taking payments online and assisting tenants with setting up direct debits. Collaborating closely with 2 ..... full job details .....