https://jobs.co.uk/job/income-officer-liverpool-warrington-st-helen39s-hays-construction-and-property--aac25626-66e6-4081-9a0d-87a00ccdfe77 RSS feed for Income Officer - Liverpool / Warrington / St Helen's at Hays Construction and Property. en-gb Fri, 09 Oct 2026 03:42:36 GMT https://jobs.co.uk/job/income-officer-liverpool-warrington-st-helen39s-hays-construction-and-property--aac25626-66e6-4081-9a0d-87a00ccdfe77 https://jobs.co.uk/job/income-officer-liverpool-warrington-st-helen39s-hays-construction-and-property--aac25626-66e6-4081-9a0d-87a00ccdfe77 Tue, 06 Oct 2026 23:00:00 GMT Location: Liverpool | Salary: £17.00 - £22.00/hour 17-22 per hour | Type: Contract | Your new company A well-established and values-led housing organisation is seeking an experienced Income Officer to join the Rent team on a temporary basis. With a strong focus on supporting communities and sustaining tenancies, the organisation manages a diverse housing portfolio and is committed to delivering excellent customer service while ensuring rental income is effectively managed. Your new role As an Income Officer, you will take ownership of a designated patch, manage rent accounts and support customers to sustain their tenancies. You will work proactively to reduce arrears, maximise income collection and provide tailored support to residents experiencing financial difficulties. Key responsibilities will include: Managing rent accounts and monitoring arrears across a designated portfolio. Contacting customers through a variety of channels to prevent and recover debt. Negotiating realistic repayment arrangements and monitoring adherence. Providing advice and signposting around welfare benefits, Universal Credit and financial inclusion. Preparing cases and representing the organisation at court where necessary. Working collaboratively with Housing Officers and ext... Contract