https://jobs.co.uk/job/income-officer-building-careers-uk--5aa876e9-5613-4b5c-aa78-6f9c13d5b1b6 RSS feed for Income officer at Building Careers UK. en-gb Wed, 29 Jul 2026 08:01:38 GMT https://jobs.co.uk/job/income-officer-building-careers-uk--5aa876e9-5613-4b5c-aa78-6f9c13d5b1b6 https://jobs.co.uk/job/income-officer-building-careers-uk--5aa876e9-5613-4b5c-aa78-6f9c13d5b1b6 Mon, 27 Jul 2026 23:00:00 GMT Location: Liverpool | Salary: £33064 - £34064/annum | Type: Temporary | Income Officer Location - Liverpool 6 months Temp Salary34,064 per annum About the Role We are looking for a proactive and customer-focused Income Officer to join our Income Services team. This role is responsible for maximising rental income through effective income collection, early intervention, tenancy sustainment, and customer support. You will manage a caseload of rent accounts, work closely with customers experiencing financial difficulties, and take appropriate action to recover arrears while helping customers access financial assistance and support services. The successful candidate will balance a firm but fair approach to income recovery with a commitment to delivering excellent customer service and sustaining tenancies. Key Responsibilities Manage a portfolio of rent accounts, ensuring income is collected in line with organisational targets and policies. Proactively identify and resolve rent arrears through early intervention and effective case management. Support customers to maximise their income by providing guidance on benefits, Universal Credit, debt management and financial inclusion. Assist customers with benefit applications and refer them to... Temporary