https://jobs.co.uk/job/income-officer-baird-and-co-recruitment-ltd--f4c9ddb4-1e8b-436f-a893-fd90d2263d21 RSS feed for Income Officer at Baird And Co Recruitment Ltd. en-gb Wed, 27 May 2026 16:11:01 GMT https://jobs.co.uk/job/income-officer-baird-and-co-recruitment-ltd--f4c9ddb4-1e8b-436f-a893-fd90d2263d21 https://jobs.co.uk/job/income-officer-baird-and-co-recruitment-ltd--f4c9ddb4-1e8b-436f-a893-fd90d2263d21 Mon, 25 May 2026 23:00:00 GMT Location: Leicester | Salary: £17 - £18.50/hour | Type: Permanent | The Opportunity: We are seeking a proactive and empathetic interim Housing Income Officer based at a head office in Leicester. This is a hybrid post with 2-3 days a week in the office. There is an opportunity for this role to get permanent. The primary focus of this role is to support customers in sustaining their tenancies through a customer-focused approach, fostering a culture of early intervention and arrears prevention while robustly managing rent, service charge, and lease fee income. Key Duties: Manage a portfolio of arrears cases to ensure debt is consistently reducing across a variety of tenure types. Handle end-to-end arrears enforcement by issuing legal notices, preparing court documentation, and representing the organisation in court to request appropriate orders. Lead on the annual rent and service charge setting process, communicating all adjustments clearly to superior landlords, tenants, and benefit departments. Proactively engage with Housing Benefit departments and the DWP (Universal Credit) to resolve complex claim issues and ensure payments are assessed efficiently. Support Housing Officers with data collection and allocate incomi... Permanent