https://jobs.co.uk/job/income-manager-marks-consulting-partners-limited--cc318ced-4c99-48cc-873a-409889e17e63 RSS feed for Income Manager at Marks Consulting Partners Limited. en-gb Mon, 25 May 2026 22:14:35 GMT https://jobs.co.uk/job/income-manager-marks-consulting-partners-limited--cc318ced-4c99-48cc-873a-409889e17e63 https://jobs.co.uk/job/income-manager-marks-consulting-partners-limited--cc318ced-4c99-48cc-873a-409889e17e63 Wed, 20 May 2026 23:00:00 GMT Location: London | Salary: £35 - £38/hour | Type: Contract | Marks Consulting Partners are currently looking for an Income Manager to work with one of our Housing Association clients in London. What the Job Will Be Doing Leading the income management and arrears recovery service across general needs, supported and temporary accommodation stock Maximising rental income collection and reducing current and former tenant arrears Developing and implementing effective arrears prevention and recovery strategies Managing complex arrears cases and overseeing legal action where appropriate Supporting tenancy sustainment through proactive resident engagement and financial inclusion support Working collaboratively with residents to agree realistic repayment arrangements Managing, motivating and developing Income Officers and wider income teams to achieve high performance standards Monitoring KPIs, service standards and performance targets to drive service improvement Producing performance reports and analysing data to identify trends and areas for improvement Ensuring compliance with housing legislation, regulatory requirements and pre-action protocols Supporting complaint resolution and improving customer satisfaction across t... Contract