Income Manager - Housing

Our client, a leading provider of social housing based in South East London / Kent, has a fantastic opportunity for an Interim Income Manager on an initial six month assignment.

They are seeking a forward-thinking and skilled Income Manager to take the lead on rent collection, Right to Buy, service charges, and income performance during a time of change and opportunity.

This is a hands-on leadership role with real impact, perfect for someone who thrives on turning around services, leading teams, and navigating shifting housing policies like the Renters Reform Bill

Responsibilities:

• Leading a team of 7, two direct reports (including Right to Buy and Income Officers)

• Managing rent and service charge collection across general needs.

• Driving income performance and tackling rent arrears

• Handling approximately 18 Right to Buy cases per year and preparing for growth

• Supporting service charge consultation and improvements

• Ensuring data accuracy and compliance with consumer standards

• Preparing for future regulation and inspections

• Motivating and improving a team in need of strong, proactive leadership

Requirements;

• Demonstrated experience managing income or rent services in a local authority or housing provider.

• Understanding of Right to Buy legislation, data returns, and consumer standards.

• Evidence of delivery and improvement in other Local Authorities or similar housing settings.

• Strong financial awareness with the ability to interpret data and forecast risk.

• Confident communicator, especially when dealing with residents.

• Forward-thinking and adaptable to policy change and strategic service planning.

This client operates a hybrid work pattern of 2 days in the office per week.

If you''re ready to take the lead in a vital service area with challenge and opportunity in equal measure, apply today.