Income Management Officer

Income Management Officer required on a temporary basis until the end of March 2027 with potential for the role to move to a permanent position. Yearly salary 35,574 working 37 hours a week.This is a temporary position, working on a hybrid basis, with visits to tenants'' homes, within a 6 mile radius from the office. Please note that hybrid working will begin after 2-3 full weeks spent in the office, and after this time, the individual will likely be in the office 1-2 days a week.Duties:Monitor all current account in arrears and take actionMaximise customer income through welfare benefits and advicePrepare and issue notices of cases for legal actionManage court action, Notices Seeking Possession (NOSPs), and possession proceedingsAttend evictions, working with bailiffs and locksmithsOther duties stated on formal job specification provided at time of registrationBenefits: 35,574 per annum 18.49 per hourMileage paid for off-site tenant meetingsExperience required:Previous income management, tenancy management experienceHousing law, welfare benefits, debt advice knowledgeFull driving licence and access to a vehicleAble to walk up flights of stairs to attend tenancy meetingsAbility to organise a busy and varied workload, remain calm under pressure, and proactive in approach to tasksPC literate with Microsoft Excel, Word and Outlook skillsPlease bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only ..... full job details .....