https://jobs.co.uk/job/income-collection-assistant-opus-people-solutions-ltd--ac2ecab7-649c-4e50-8803-ca32c808ba9f RSS feed for Income Collection Assistant at Opus People Solutions Ltd. en-gb Tue, 26 May 2026 19:56:48 GMT https://jobs.co.uk/job/income-collection-assistant-opus-people-solutions-ltd--ac2ecab7-649c-4e50-8803-ca32c808ba9f https://jobs.co.uk/job/income-collection-assistant-opus-people-solutions-ltd--ac2ecab7-649c-4e50-8803-ca32c808ba9f Thu, 07 May 2026 23:00:00 GMT Location: Walsall | Salary: £14.82/hour | Type: Temporary | Income Collection Assistant Location: Civic Centre, Walsall, WS1 1DA Pay Rate: -14.82 - -15.31 per hour PAYE depending on experience Contract: Temporary basis, 3-6 months, with potential to extend Hours: 37 hours per week, Monday to Friday 3 positions available About the Role Opus People Solutions are currently recruiting on behalf of our Client, Walsall Council, for Income Collection Assistants to join a busy and supportive team. This is an excellent opportunity for experienced credit control or debt recovery professionals to support the collection of outstanding income while delivering a professional and customer-focused service. You will be responsible for managing a portfolio of debt cases and using a range of recovery methods to maximise income collection. Key Responsibilities Recover outstanding income owed to the Council through effective credit control and debt recovery activities Contact customers via telephone, email, and written correspondence to secure payment Arrange repayment plans and provide advice on suitable payment options Refer debts to external collection agencies where appropriate Assess customer circumstances and signpo... Temporary