Income and Rent Arrears Recovery Officer

Income and Rent Arrears Recovery OfficerLocation: CongletonSalary: £33,000 £35,000 per annumJob title: Income and Rent Arrears Recovery Officer A fulfilling and exciting opportunity available for an Income and Rent Arrears Recovery Officer to join our Association. The Income and Rent Arrears Recovery Officer will be based in our offices in Congleton. Adullam Homes Housing Association Ltd supports vulnerable individuals and households. We provide quality housing, deliver tailored support plans, training, education, and employment opportunities to help people achieve stable lives and realise their full potential.Purpose of the role To lead organisation-wide rent arrears recovery efforts, managing complex debt cases, supporting policy adherence, embedding social and financial support initiatives, and leveraging real-time data for proactive management. The role also supports asset management strategies, resolves long-standing aged debts, and works collaboratively across teams and external agencies to maximise income, reduce liabilities, and sustain tenancies. Furthermore, the role involves legal casework, tenancy enforcement and representing the organisation in court proceedings, ensuring compliance and effective tenancy management. The post holder will enable the delivery of tailored advice and support to our Tenants, Residents and Service Users (TRS) as well as training staff involved in tenancy enforcement activities. In summary, the post holder will combine ..... full job details .....