Income and Benefits Officer

OverviewThis is a 6 month fixed term contract. We provide housing and support to approximately 300 veterans and their families across our 72 acre village in Aylesford, Kent. The role sits within our Housing and Welfare team and works alongside our Housing Officer, Welfare Officer and Step-In Officer. The main duties include providing support and advice for Welfare and Housing Benefits, submitting and then monitoring claims. The post holder will also work with our Finance Team to monitor around 200 rent accounts and ensure that any rent arrears are raised with residents and dealt with effectively and efficiently.

Making the initial Housing Benefit claims for new tenancies/licence agreements, ensuring all supporting evidence is collated, correctly submitted on time. Monitoring and management of rent debt and the recovery of rent arrears. For full information about the position, see the attached job description. Read all information about this opportunity carefully, then use the application button below to send your CV and application.

Royal British Legion Industries (RBLI) is a national charity that has been helping those in need for over 100 years, providing support to the Armed Forces community, those with disabilities and those who have found themselves unemployed. Each RBLI division offers a service to help veterans live an independent life with support to deliver a full-care pathway on-site for veterans of any age or background from across the three services.

Responsibilities

Provide Welfare and Housing Benefits support and advice.

Submit and monitor Housing Benefit claims for new tenancies/licence agreements with all supporting evidence.

Collaborate with the Finance Team to monitor approximately 200 rent accounts and manage rent arrears.

Ensure rent arrears are raised with residents and dealt with effectively and efficiently.

Employment details

Seniority level:

Entry level

Employment type:

Contract

Job function:

Human Resources

Industries:

Non-profit Organizations

How to apply: Read all information about this opportunity carefully, then use the application button below to submit your CV and application.

Locations mentioned: Sittingbourne, Maidstone, Rochester, Chatham, Gillingham, and surrounding areas in England, United Kingdom. This listing may reference multiple locations where the role or related opportunities exist.

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