Income and Admin Officer

Job Title: Income and Administration Officer Contract Type: PermanentSalary: £29,713.46 per annumWorking Hours: 37.5 hours per week Working Pattern: Monday to FridayLocation: Arlington, London, NW1 7HE If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don''t meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as an Income and Administration officer You will manage rent and service charge accounts, supporting customers to meet their payment responsibilities and taking proactive action to minimise arrears. Ensuring our customers have a clear understanding of their responsibilities regarding the payment of rent and service charges and their impact on maintaining their tenure. Support colleagues by proactively engaging customers, providing advice and guidance, and co-producing plans as part of the responsive rent arrears management process About you We are looking for someone with: Experience of working in a customer-facing ..... full job details .....