https://jobs.co.uk/job/inclusion-officer-send-complaints-somerset-ppr-social-care--39a81db7-718e-479d-9ff2-712b85336a8f RSS feed for Inclusion Officer, SEND Complaints, Somerset at PPR Social Care. en-gb Fri, 21 Aug 2026 07:54:32 GMT https://jobs.co.uk/job/inclusion-officer-send-complaints-somerset-ppr-social-care--39a81db7-718e-479d-9ff2-712b85336a8f https://jobs.co.uk/job/inclusion-officer-send-complaints-somerset-ppr-social-care--39a81db7-718e-479d-9ff2-712b85336a8f Thu, 20 Aug 2026 11:52:46 GMT Location: Somerset | Salary: 370.00-370.00 Daily | Type: Contract | Inclusion Officer - SEND ComplaintsLocation: SomersetRate: £370 per day Contract: LocumHours: Full-time Pertemps Social Care are currently recruiting for an experienced Inclusion Officer to join a Local Authority SEND service in Somerset. This is an excellent opportunity for a professional with strong SEND knowledge and complaints-handling experience to play a key role in resolving concerns raised by children, young people and their families. The successful candidate will take responsibility for managing Stage 1 SEND complaints, ensuring each complaint is investigated thoroughly, responded to within the required timescales and handled in line with statutory guidance, local authority policies and best practice.Key ResponsibilitiesLead and coordinate Stage 1 SEND complaints from receipt through to resolution.Acknowledge complaints and ensure investigations are completed within agreed statutory and local timescales.Gather, review and analyse information, records and evidence relevant to each complaint.Liaise with parents, carers, children and young people, schools and professionals throughout the investigation.Prepare detailed, professional and evidence-based Stage 1 complaint respons... Contract