https://jobs.co.uk/job/incident-comms-specialist-pertemps-thames-water--63be351d-43dc-4fed-ae7c-62f680bb0006 RSS feed for Incident Comms Specialist at Pertemps Thames Water. en-gb Fri, 31 Jul 2026 00:37:55 GMT https://jobs.co.uk/job/incident-comms-specialist-pertemps-thames-water--63be351d-43dc-4fed-ae7c-62f680bb0006 https://jobs.co.uk/job/incident-comms-specialist-pertemps-thames-water--63be351d-43dc-4fed-ae7c-62f680bb0006 Wed, 29 Jul 2026 12:28:04 GMT Location: Reading | Salary: Offering between £49,000 to £55,000 per annum | Type: Full time | We have a high-profile role for an Incident Communications Specialist who will play a critical role at the forefront of ensuring all aspects of external communications are delivered to a high standard during and after incidents. It also plays a key role in promoting the coordination of aftercare services and follow-up communications post incidents. You will work and collaborate with a range of teams across our Water, Waste & Bio, Renewal & Logistics, and Operations Service & Control Centre functions to ensure customers are communicated with during and after any disruption. What you’ll be doing as an Incident Communications Specialist: Identification of real-time external communication needs - Understand and assess the external communication requirements arising from emerging and real-time issues. Customer Communication Delivery - Write and deliver consistent external customer communications content to a high standard. Non-Household Communications - Ensure New appointments & variations and Non-Household Communications locations are engaged and kept informed during real-time issues. Information management - Maintain a storyboard for all incidents and ensure an acc... Full time