https://jobs.co.uk/job/incident-command-manager-barclays--c08ba5b1-bfda-43e8-a24b-352b05365e74 RSS feed for Incident Command Manager at Barclays. en-gb Fri, 18 Sep 2026 14:12:56 GMT https://jobs.co.uk/job/incident-command-manager-barclays--c08ba5b1-bfda-43e8-a24b-352b05365e74 https://jobs.co.uk/job/incident-command-manager-barclays--c08ba5b1-bfda-43e8-a24b-352b05365e74 Fri, 18 Sep 2026 11:53:52 GMT Location: Tower Hamlets | Salary: 10000-500000 Annual | Type: Permanent | Role : Major Incident ManagerLocation : LondonDuration : 6 months (PAYE)Role OverviewLead the Major Incident capability for critical technology, with a specific focus on payments and financial crime platforms. You will command crisis response, manage executive communications, and drive continuous operational improvement across an engineering-led Organization.Key ResponsibilitiesIncident Command: Lead Sev1/Sev2 incidents, chair recovery bridges, and coordinate cross-functional teams.Senior Escalation: Act as the ultimate escalation point for critical business and regulatory outages.Executive Comms: Own transparent, high-level communications for stakeholders and executives during incidents.Governance and Remediation: Run Post-Incident Reviews (PIRs), track preventative actions, and maintain severity runbooks.Operational Readiness: Run resilience simulations and ensure new services are tested and fully supported before go-live.Key SkillsCrisis Leadership: Proven track record in Major Incident or Crisis Management.Domain Expertise: Deep knowledge of payments infrastructure and financial crime(AML/Fraud) systems.Tech and Frameworks: Strong understanding of modern ITSM, SRE principles, a... Permanent