https://jobs.co.uk/job/inbound-sales-customer-service-james-grace--b19ca138-72e7-4ff6-972b-2132837a2ca1 RSS feed for Inbound Sales / Customer Service at James Grace. en-gb Fri, 19 Jun 2026 23:16:50 GMT https://jobs.co.uk/job/inbound-sales-customer-service-james-grace--b19ca138-72e7-4ff6-972b-2132837a2ca1 https://jobs.co.uk/job/inbound-sales-customer-service-james-grace--b19ca138-72e7-4ff6-972b-2132837a2ca1 Fri, 19 Jun 2026 11:51:43 GMT Location: Northamptonshire | Salary: 25645.00-25645.00 Annual | Type: Permanent | Inbound Sales / Customer Service Executive - Contact Centre Join a leading Northamptonshire-based contact centre as an Inbound Sales / Customer Service Executive. Offering a permanent role with a salary of £25,647 plus a highly achievable commission, this position combines customer service and sales elements. After initial training, enjoy the flexibility of hybrid working with only one day per week in the office. Work on a rotating shift basis answering inbound calls from new and existing customers, handling enquiries about renewals or business opportunities. Your role is critical in setting high standards within the company''s centre of excellence, requiring compliance, strong empathy, and excellent listening skills. Due to the nature of the calls, compliance is paramount as well as strong empathy skills. Although this is an inbound role, there is an element of sales as you will be targeted on conversions with a commission structure in place to win strong performers. Main Responsibilities Answering inbound calls, delivering a first class service to customers. Ensuring compliance is maintained on each call. Using your questioning and listening skills to delve deeper into more com... Permanent